The Practice at Larkford has been nominated as an 'NHS Model Surgery' and it's causing the team headaches. Dr Holly Graham can't relax and enjoy her new romance with fellow doctor Taffy - she's worried that the team is prioritising plaudits over patients. Plus her favourite resident Elsie is facing a difficult diagnosis and her family life continues to be chaotic. Meanwhile Dr Dishy Dan Carter can't persuade girlfriend Julia to settle down and the team has two new members: Alice Walker and her assistance dog Coco who quickly win everyone round - though they soon need some help of their own. Can everyone pull together and become the Dream Team that the NHS thinks they are?