Carmen is at a loose end. Her gorgeous bookshop is the filming site of a cheesy Christmas movie she's been ousted from her sister's house and the love of her life has just flown thousands of miles away. It's threatening to be a very unjolly Christmas! But when the elderly owner of the shop comes to Carmen with a Christmas wish Carmen knows she must buckle down to save the shop. While fending off a shady businessman Carmen discovers the shop’s wonders opening a labyrinth of bookish backrooms for customers to get lost in. With her deadline looming it might take more than a fresh coat of paint to solve Carmen's problems. But with the help of their neighbours her nieces and nephew and a very cute male nanny Carmen might just pull her greatest magic trick yet . . .