Harvard research has reported that more than 2/3rds of your biggest business problems are with your own employees and colleagues. <br> <i>Solving the People Puzzle</i> will show you how to observe predict and control. You will learn how to observe people so well you will be able to predict how they will behave so you will gain more control. This program includes a detailed quick reference manual.<br> <ol><li>You will learn: How to evaluate people accurately in the first 4 minutes </li><li>How to identify someone's work style type and predict how they will perform in almost any situation. </li><li>How to interview people separating peak performers from those who are bound to fail.</li></ol> Includes a quick reference manual